OTB Repair Ltd. Subscription Policy

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1. Introduction
Welcome to OTB Repair Ltd.! Our subscription services are designed to provide ongoing maintenance, repair, and support for our customers. By subscribing to our services, you agree to the terms outlined in this policy.

2. Subscription Plans & Payments
2.1. OTB Repair Ltd. offers various subscription plans to meet different customer needs. Details of each plan, including services covered, pricing, and billing frequency, are available on our website or upon request.
2.2. Subscription fees are billed on a recurring basis (monthly/quarterly/annually) as per the selected plan.
2.3. Payments must be made via the accepted payment methods listed on our website. Failure to make a payment may result in service suspension or termination.
2.4. Prices are subject to change. Subscribers will be notified at least 30 days in advance of any price adjustments.

3. Subscription Renewal & Cancellation
3.1. Subscriptions renew automatically unless canceled before the next billing cycle.
3.2. Customers may cancel their subscription at any time via their online account or by contacting customer support. No refunds will be issued for partial billing periods.
3.3. OTB Repair Ltd. reserves the right to terminate subscriptions due to non-compliance with terms, misuse of services, or non-payment.

4. Service Coverage & Limitations
4.1. Each subscription plan covers specified repair and maintenance services. Additional services outside the scope may be available at extra cost.
4.2. Response times and service availability are outlined in each plan.
4.3. Some repairs may require replacement parts that are not covered under the subscription. Customers will be notified of any additional costs before proceeding.

5. Refunds & Disputes
5.1. Monthly subscription fees are non-refundable except in cases of billing errors or service failure on our part. Annual subscription fees are eligible for a pro-rata refund when cancelled in accordance with the plan terms and conditions.
5.2. Any disputes regarding billing or services should be reported to customer support within 30 days for resolution.

6. Amendments
6.1. OTB Repair Ltd. reserves the right to update this policy. Any changes will be communicated to subscribers in advance.

7. Contact Us
For any questions or concerns regarding this subscription policy, please contact us at admin@otb.repair, by phone on 0333 301 0959, or write to us at :

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OTB Repair Ltd.

Director Generals House

15 Rockstone Place

Southampton

SO15 2EP

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Thank you for choosing OTB Repair Ltd.!